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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Paul OGorman

Paul OGorman

December 16, 2024

5  out of  5
rating by Paul OGorman
"We've been with Tim for near 20 years and all I can say is that we always get top notch service from him and those in his office. Highly recommend."
We responded:
"Paul-Thank you so much for your review! It's been my pleasure to be your agent over all these years!"
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Bridgett Moore

July 1, 2022

1  out of  5
rating by Bridgett Moore
"I did not go there"
We responded:
"Hi Bridgett Thank you for taking the time to leave a review. We always appreciate the feedback to become better at what we do. However, I went through our system and couldn't find any record of a customer past or present matching your name. We take our genuine customers comments very seriously. Please reach out to us at 913-498-8830 so we can do our best to resolve this issue immediately."
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Darcy DeVore

May 11, 2021

5  out of  5
rating by Darcy DeVore
"Excellent agency! As a former State Farm Agent staff. If you are looking, choose Tim Thompson."
We responded:
"Thank you Darcy! We really appreciate you taking the time to share your review!"
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Dennis Miller

February 26, 2021

2  out of  5
rating by Dennis Miller
"Great until you need to use them . then they cancel you and make you high risk to cost you more money . plus don't even notify you that your getting canceled . very unprofessional. Run and get someone else"
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Stacey Winkler

November 30, 2019

5  out of  5
rating by Stacey Winkler
"Tim is always prompt and courteous. He has been our insurance agent for over 15 years."
We responded:
"Stacey- Thank you so much! You have been so great to work with and I will always appreciate the opportunity you gave me to continue as your agent after moving a few hundred miles from our office."
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John Connor

April 15, 2019

5  out of  5
rating by John Connor
"After being with Tim's agency for several years, I can honestly say he provides excellent customer service."
We responded:
"John- Thank you so much! It's very kind of you to take the time to recognize our commitment to our clients."
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Timothy Fleenor

January 11, 2019

5  out of  5
rating by Timothy Fleenor
"Moving all of my insurance over to State Farm with Tim Thompson’s help was one of the best decisions my family has made. He has been so helpful with everything and is very knowledgeable so I know I am saving the most money possible with the best coverage. We have switched over our home, cars, business and life insurance and are saving thousands from our previous provider. I have sent many friends and family to Tim and they have all had the same experience as us. Thanks for everything Tim."
We responded:
"Tim- Thank you for taking the time to leave us a great review! We really appreciate your business!"
Profile photo of Ross Given

Ross Given

December 29, 2018

5  out of  5
rating by Ross Given
"I have had several agents who worked for me in the past. Tim is by far the most informed agent I have ever experienced. Tim's service if far above any I have received. I am especially pleased with his knowledge on policies, and how he uses it to save me money. Thanks Mr Thompson."
We responded:
"Ross- Thanks for the great review! You and your family have been fantastic to work with and make our job easier."
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Liberty Littman

June 17, 2018

5  out of  5
rating by Liberty Littman
"They have been great to work with. Very good customer service. I would definitely recommend them to my friends and family."
Profile photo of Larry Markel

Larry Markel

November 2, 2016

5  out of  5
rating by Larry Markel
"Excellent agent and wonderful staff. I was involved in an auto accident in Missouri two years ago and didn't know whom to call, etc. Tim's card was in my wallet so I called him to ask what to do. I had never met him prior to this. He said, "I'll be right there", and in about 15 minutes, he showed up, notified the KCMO police and ordered a tow truck and told them to take my car to the Lexus body shop. He then drove me to the car rental place and stayed with me until they found a suitable car. Great Service!!"
We responded:
"Dr. Markel- Thank you for the kind words and great review regarding the service from our office! We pride ourselves on providing the best possible service to our policyholders. It's always stressful to be involved in an accident and were glad that we could be there to help in your time of need."